Help Centre - Renter

First steps

• What is Yescapa?
• How do I sign up?
• Is signing up free?
• What does Yescapa charge for?
• How to search for a Vehicle?

Insurance and 24/7 support

• How does the insurance work?
• What requirements must I fulfil to rent a motorhome?
• What documents are required to rent a motorhome and how can I send them?
• Can I use my own insurance or the owner's policy?
• Do I need to be insured for my rental?

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The hire : Process and Details

• Can I drive with a foreign driver's licence?
• How do I modify a rental request?
• Is it possible to rent a vehicle in order to travel abroad?
• What documents do I have to bring during the hire?
• What do I have to think about before departure?

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Payment

• Is the payment secure ?
• How can I pay for the motorhome rental?
• How does the payment work?
• Is the payment secure ?
• What do I do if my payment fails?

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Touchy subjects

• I am late to return the vehicle, what happens ?
• I have received a contravention, who pays?
• Do I have to check the fluids or do the cleaning?
• What about the fuel?

How does it work ?

• Do I have to sign up to the website to book a vehicle ?
• How is the price of my rental determined?
• Do I have to sign up to the website to book a vehicle ?
• I am interested in a particular vehicle, how can i get more info from the owner?
• When will I be able to contact the owner ?

Show the 17 articles