Help Centre - Traveller

The hire : process and details

• Do I have to sign an inventory form?
• Should I sign a contract ?
• What documents do I have to bring during the hire?
• What documents are required to hire a motorhome and how to upload them?
• Why have I not received the documents for my hire?
• How can I edit my booking?
• How can I cancel my booking?
• Why subscribe to our cancellation insurance?
• Things to keep in mind during my trip
• Things to remember before departure
• How does the vehicle handover work?
• What time should I pick up/drop off the vehicle?
• I am late to pick up the vehicle, what should I do?
• Which type of driving licence is accepted?
• I'm not British, can I still hire a vehicle?
• Is it possible to rent a vehicle in order to travel abroad?
• How many people can drive the vehicle?
• What is renting with a business company (pro) like?
• Where should I park?
• Do I have to clean the vehicle or refill the fluids?