Help Centre - Renter

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How does the insurance work?



Our comprehensive insurance partners offer wide coverage and peace of mind. If your booking is covered by one of our insurance partners, the insurance policy will be automatically set up, once the payment has been finalised, and all your documents have been accepted. The total cost of the hire includes the price for the insurance.

This policy will cover you for the duration of your hire. In order for your policy to be valid, you must fill out and sign the rental contract, with the owner, before and after the hire. 

Our insurance policies vary depending on where you are travelling from. Please check out our insurance page for further details.

For vehicles registered in the UK, we have a partnership with First Underwriting Limited and provide a comprehensive insurance policy.

As the renter, you must comply with the following conditions beforehand (please refer to the full list of exclusions on the First Underwriting policy details page to have access to the policy:

  • must be at least 25 years old
  • have had their driving licence for the past two years
  • not be a student or any other excluded occupations listed here.
  • Have submitted a valid DVLA check

If these conditions are not met, you will be notified via email.

If you have any further questions regarding the insurance, breakdown assistance, or the procedure to follow in the event of an incident, you will find all the answers to your questions on the insurance section in our help centre