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Need some help?

For a quicker response to your question, please consult our Help centre.

Due to the ongoing sanitary crisis and specific security measures put in place, we would like to inform that a delay is to be expected in terms of response time.

Cancelaltion requests eligible to our specific COVID-19 cancellation terms are dealt with on a priority basis by our team.

However, due to an increasing strong demand, we cannot answer all phone calls. This is why we ask to prioritise contacting us by email at contact@yescapa.co.uk and to reach us by phone in emergency situations only. You will receive a response to your email as soon as possible.