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Help Centre - Renter

See our FAQ

Why subscribe to our cancellation insurance?

  • Why subscribe?

The aim of the cancellation insurance is to be entitled to the reimbursement of the total amount paid for your hire (with the exception of the insurance excess and any modifications made to the booking after confirmation).

  • At what cost?

The cancellation insurance price corresponds to 5% of the total paid for the hire. 

  • What are the conditions?

The insurance applies if a defined unforeseeable event occurs to one of the people participating to the hire or to a member of the family (up to the 2nd degree), a written proof is required.

Here are some examples of covered events:

serious illness, serious accident or death of a family member,

pregnancy complications before the 7th month,

significant material damage affecting your own property and requiring your presence,

economic layoff,

accident or total theft of your vehicle and/or your caravan occurring on your way to the holiday destination, 

cancellation or modification of holiday dates by the employer.

  • How to subscribe?

On Yescapa, when finalizing your booking.

  • What are the benefits?

In the event of a cancellation, we will offer you a £50 voucher, valid for one year and for a future booking on Yescapa.

For more details, you can consult the Term's & Condition's of Cancellation.

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