Help Centre - Owner

Insurance and 24/7 support

• What is the security deposit?
• What requirements are asked of the renters for them to hire my vehicle?
• What to do in the event of a breakdown or immobilisation of the vehicle after an incident?
• What should I do if my vehicle has been damaged?
• Can I tow a trailer to the vehicle hired?
• Should I set up my own insurance policy?
• Can I use my own insurance policy?
• How does the insurance work?
• What is the insurance excess?
• Should I ask the renter for a security deposit?
• What is the difference between the excess and the guarantee deposit?
• How does the breakdown assistance work?
• Do I still have need a standard motor insurance annual policy for my vehicle?
• How do I receive the insurance certificate?
• How do I know that the renter is insured for the hire?