The Nobis Filo Diretto Assistance is available under any circumstances during your trip. On Yescapa, all rentals with vehicles registered in Italy will benefit from Nobis comprehensive insurance, which includes breakdown assistance. The Assistance can be reached by phone to assist you in case of a breakdown, puncture, fire, theft, or loss of keys of your motorhome or converted van.
Breakdown cover is available so that you are not alone in the event of an incident and provides you with:
Nobis Filo Diretto Assistance services are provided 24/7 by a specialized department, an expert in the matter.
During immobilisation of your vehicle in Europe, Nobis Filo Diretto organises:
Repairing or towing the motorhome to the nearest garage if repairs can't be done on the side of the road, where the incident took place.
The breakdown assistance organizes and covers the towing of the vehicle to the nearest garage within a radius of 25 km in Italy, or abroad within a limit of €300. The cost for spare parts and any other repair costs are not covered.
If the vehicle is immobilised more than 50 km from the address of departure and the repairs require more than 24 hours, the Breakdown Assistance will cover accommodation and breakfast costs up to €300 regardless of the number of people involved.
If the vehicle is immobilised and the repairs take more than 8 hours, the Breakdown Assistance will provide a replacement car (category B - 1200 cc engine capacity), for a maximum of 2 days and up to €300.
Repatriation of renters
If the vehicle is immobilised for more than 24 hours further than 50 km away from the renter's home, the Breakdown Assistance will organise and pay for the transport of the vehicle's occupants to the place of destination or to their home, by the appropriate means of transport (economy class air ticket / first class train ticket / tourist class boat). This is capped at €300 per event in Italy and abroad.
The Breakdown Assistance takes action 24/7 as soon as the rental begins anywhere in Italy and in all countries of the EU indicated on the international insurance certificate.