Yescapa Community Reviews

The booking and taking of the funds was fine, but the difficulty came with the owner. This is a company called Easicampers, owned by Easirent. I had messaged for more information about the pick up location of the camper, as the address was just an industrial estate, and a massive one. I got no response from them. I searched online for the phone number provided and that was the first I knew of the company name, EASIRENT. I found that they had a depot 1/2 mile from the industrial estate, outside Edinburgh airport so figured that that was the correct place to go. When I arrived in Edinburgh, I called the number provided with the booking, which as it turned out is for their office in Wigan, I told them I was due to pick up a campervan and they directed me to a city centre depot. Strange but fine, it was only 10mins away. Get there, no one is there, doors are looked. So this time I called the number for the Airport depot, and they get someone to call me back. Basically I was told to go to the wrong place. The person I spoke to told me that I needed to be at EASICAMPERS, not Easirent. He said it was passed the Easirent office! Back in the taxi for a 40minute drive back through Edinburgh, all the way out passed the airport to the depot...That is also the wrong depot. After 90mins of taxi travel, we arrive at the Easicampers office. They tried to over charge me for bedding, as we needed 2x singles and 1x double....but they only had doubles so wanted me to fork out the extra cost due to their lack of supply. In the van itself, for the most part the camper was clean and tidy. The main issue was the blinds, pretty much half of them were broken and didn’t function correctly. The holiday was fantastic, the van was great, but the presales communication was awful. An expensive and stressful start to a holiday, which isn’t what we were hoping for

Chloe had a tough time with two storms but persevered well . A tough cookie.

Martin and his family used the campervan well and returned it spick and span.

Amazing 4 days down in Cornwall. The van was superb in every way. Super clean on arrival, in great condition and drove well the entire time. Gavin were extremely helpful and friendly. All instructions were clear. We can't wait to hire again! 

Jaime ha sido muy atento durante todo el viaje y nos ha dado todas las facilidades posibles. En cuanto a la Camper, va muy bien. Tiene sus añitos, pero te lleva sin problema, tanto por terrenos de tierra, como por las cuestas y carretera. ¡Genial la experiencia y no dudaría en repetir!

Just returned from a 3-day trip to Skye it was our first campervan experience and it was absolutely fantastic. From the beginning Liz was extremely helpful allowed us to come slightly early to pick up the van give us a full tour and explained how everything worked.  Liz was very helpful during the trip as it was our first experience and if we had any questions she was always in hand to reply.  The van itself was super clean perfect for two or four it was a first campervan experience and it's certainly made us even more excited to rent or buy again. 

Great rental. Vehicle was returned super clean and had been well looked after.

Good communication prior and during rental. The van was a really nice size, spacious and the over cab bed was really comfortable. The van had a few technical issues and a few minor things that weren't working as expected which were resolved with as minimal impact on us as possible. COVID cleaning protocol meant the seats had to be kept covered in plastic which was pretty uncomfortable, it's also worth reading through the contract as lots of extra 'penalty' costs that I wasn't aware of. The deposit was returned straight away. 

Couteous and communicative renter - thank you!

Excellent - Alex was prompt and friendly in all his messages. The motorhome is beautiful and really comfortable to stay in. Great experience!

The van was clean and comfy ideal for a long weekend. Jason was very helpful and showed us all the facilities in detail before we left. I'll probably be renting from him again at Easter. Great friendly service.

Chris and family were a pleasure to host, and very helpful when we had to replace the gas for the cooker, thanks again! We’d host again anytime!

Parminder was helpful and very kind in all respects. He explained as much as possible about the features and operation of the motorhome during collection and then seemed always on hand via text message if needed. He gave great advice about where to go for our 1st adventure in a motorhome. The vehicle is great and I am glad I hired this one. Unfortunately a blind spot wing mirror got broken during my hire but Parminder suggested and we agreed on a very resonable sum for its replacment, I am not sure others would be so kind. I would certainly hire this motorhome from Parminder again and I am happy to recommend both to others

Amy and her partner were fantastic Renters who planned their visit to Cornwall carefully asking sensible questions. The looked after our Campervan very well making sure they knew how to use the equipment asking questions when they were unsure about anything. I would welcome them back again and certainly can recommend them as being people who are good renters.

Great- easy to deal with. Kindd and considerate!

Everything was great, good selection of vehicles to choose from and pretty simple booking process

We loved the van! It had everything we needed. Really nice to drive. Very well equipped. Michael and Kim were both lovely and really helpful. We've rented campervans before but this one was by far the best quality and highest spec.  No issues at all and would highly recommend! 

Stephen was great, we were a bit late but he was understanding. Communication was great, he texted me via whatsapp a wee manual with all the instructions for the best usage of the van's feature. When we jumped in the van we were happy to notice the van had been thoroughly cleaned and sanitized. The van drove beatifully and we did not have any issues at all. I recommend it, and I'd use it again. Great trip. Thanks Stephen.

Great van, well equipped with everything we could have possibly needed. Very friendly couple to rent from too.

Friendly, helpful couple. Took care of Betty and returned her in a clean condition.