Yescapa Community Reviews

Nice people, respectful and careful they looked after the motorhome very well and enjoyed their holidays. Highly recommended. Thank you. 

Lovely people, appreciative and tidy they looked after the motorhome very well. Thank you.

We always strive to provide excellent service level to everyone experienced or not, however... If you are unable to follow instructions or communicate by phone, or text or email and hiring something that has instructions and manuals then you should NOT do it.   The vehicle this hirer got was shown to him both when it was swapped and before signing that he is satisfied with the condition of it. If purely cosmetic defects render a vehicle "broken" that is just a poor assessment. All vehicles are checked and certified to be roadworthy and safe to use. Accidents and damages do happen and are unforeseen of course.  The hirer never called or enquired about anything as anyone would normally do if something was "broken". Despite being abroad for an emergency I was still available. The induction and return take up to 1 hour each as per the hire agreement and depend on the findings, knowledge, etc. of the specific hirer. The vehicle was returned unwashed so the checks could not be completed. Photos of the mirror damage were sent immediately.  £35 is the cost when the hirer takes it for cleaning. When we need to send a driver to do it for you the cost is £75, again as per the hire agreement. We have no control over the closing times of the car wash, the LPG supplier, or the gas stations etc. The hirer is solely responsible for making time for those. Any messages sent regarding those are only for assistance, the hire start and end times are not affected in any way.  Destination AREA (not route) is an insurance requirement.   We are sorry you had a bad experience but once again failing to communicate or follow instructions will inevitably lead to all kinds of problems.   

Peter and Amie are a pleasure to deal with, so pleased that they enjoyed their adventure.

David really looked after my van and was a real pleasure to deal with, thanks David and please come back again! 

Welcome back anytime!

Caroline really looked after my van and was a pleasure to deal with throughout. Thanks Caroline!

All formalities went very smoothly in a very nice atmosphere. Riccardo and Elisabetta motorhome owners are very nice people.Patiently and slowly, they explained to us how to use and service the motorhome.

Excellent renters. Highly recommended.

Great renters. No problems. Hope to see again.

Great renters. No problems. Sorry for late review.

Ersilia and her partner took a great care of our van. They’ve returned it perfectly clean. The communication all along was friendly and kind. Billy the van will be looking forward to seeing you again :)

Thanks for all of you 😊. The motorhome come back very good condition. Friendly family with 2 children away for 5 days. Thank you again. Regards Andrea and John and hope to see you again,👋  

Brilliant trip! The campervan was lovely, very modern with all of the necessary utensils and fittings. The host was lovely and was on hand via messages throughout our trip if we should need anything. Overall fantastic trip and the camper was very comfortable for 4 adults. thank you again! 

Nidhal is "tres" cool, so is the vehicle.  We had a great time in haut-provence, just not enough of it. 

Tomasz is really friendly and extremely helpful. The van was in perfect conditions, comfortable and ready with all that you need to set off on an adventure. I'll definitely rent it again! 

Alles bestens, gerne wieder!

Amazing experience from start to finish, excellent comms from the owners and always felt that they had our best interests at heart

Absolutely loved it! We took Jean down to Cornwall for a week and had a great time - easy to drive, reliable, comfy bed, adaptable space, and equipped with everything you need for a camping holiday.

Lukas and his friend was a great hirer, polite friendly and respectful.