Tranquilidade logo

Our partner Tranquilidade is one of the most renowned insurer in Portugal. We collaborate with them in order to guarantee a complete cover during your motorhome, campervan or converted van hire.

  • A comprehensive insurance for any vehicles rented from Portugal ;
  • Full comprehensive cover in case there is damage to the vehicle, fire, theft, glass breakage and a complete 24/7 assistance in case of breakdown or incident.

Cover

Here are the garantees, for a stress-free holiday:

  • Civil Liability €50,000
  • 24/7 travel assistance ;
  • Legal aid ;
  • Shock, collision or knock down (up to €75,000) ;
  • Theft (up to €75,000)
  • Fire, storm or explosion (up to €75,000) ;
  • Natural disasters (up to €75,000) ;
  • Acts of vandalism (up to €75,000) ;
  • Personal injury to the driver (up to €250) ;
  • Breach of trust ;
  • Glass breakage (up to €1000).

Excess rates

The excess is a set amount and is to be paid by the renter in the event of an accident. Independently from the excess, any third party injury will be compensated for any damage suffered.

  • Excess for shock, collision or knock down, theft, fire, strong winds or explosion, natural disasters, vandalism : €1,250 ;
  • Glass breakage excess (if replacement): €50.

Terms

  • Must be over 25 ;
  • Have a valid driving licence for more than three years ;
  • To have held vehicle insurance (2 or 4 wheels) for at least 3 years ;
  • Must not have had any claims with aggravating circumstances in the past 3 years.

Use

Cover is forfeited for private/recreational travel, excluding any expensive transport of persons and/or goods. The following trips are authorized:

  • Europe: Portugal, France, Spain, Italy, Malta, Switzerland, Andorra, Belgium, Netherlands, Luxembourg, Austria, Germany, United Kingdom, Lithuania, Latvia, Estonia, Denmark, Finland, Sweden, Norway, Iceland, Ireland, Poland, Slovenia, Croatia, Greece, Czech Republic, Slovakia, Romania, Hungary, Bulgaria.

Exclusions

This covers damage in the event of an accident, i.e. resulting from an accidental, sudden and unforeseen incident that occurred during the rental of a vehicle rented through Yescapa and whose repair costs exceed the amount of the insurance excess subscribed. Certain vehicle components are excluded from insurance coverage:

  • White or brown electrical appliances which are removable
  • Vehicles and equipment transported in the trunk, on roof racks or motorcycle racks
  • Damage to tires due to piercing, braking or punctures
  • Accessories or elements, whether or not they are brand originals, which are not attached
  • Household utensils such as crockery, glasses, cutlery and similar articles, small electrical household appliances, chairs, tables and similar articles, as well as other upholstery items from the inside of the vehicle
  • Personal objects taken from the vehicle following a burglary, whether they belong to the renter or the owner
  • Theft(s) by a person in close contact with the driver (employee, family member)
  • Loss of or damage to the trailer and its contents
  • The loss of or damage to any vehicles (mechanically damaged) towed by the insured vehicle
  • The loss, damage or theft of objects belonging to the Owner
  • Damage to the vehicle whose only cause is overload or wear and tear
  • Glass breakage on elements through which light does no travel.
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