Help Centre - Renter

See our FAQ

What documents do I need to provide, for the insurance to be valid for my trip?

In order for the insurance to come into effect for your upcoming booking, we will require your documents at least 48 hours before departure.

You can upload them directly to your profile:

  1. Log in to Yescapa > My account > My Documents
  2. Scan or take a picture of the following documents:
  • Your passport (photo page) / ID card (both sides) 
  •  Your driving licence (both sides) 
  • A proof of address issued less than 3 months ago (utility bill: water, gas, electricity)

   3. Upload these documents preferably in .jpg/.png/.pdf format, one at a time. 

Make sure the size of the file you are uploading is the smallest possible (less than 1 Mb).


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